Using Technology to Create a Better Customer Experience

How To Deliver A White Glove, “Wow” Customer Experience If a product is backordered and delayed getting to customers, be sure to communicate an honest timeline, rather…

ChatGPT and Generative AI in Insurance: Reality, Hype, What’s Next, and How to Prepare

Best Health Insurance Companies for 2024 It is going to permanently change, transform, and disrupt mental health therapy as we know it. There could be a human…

The impact of ChatGPT on higher education

Exploring the impact of ChatGPT: conversational AI in education King (2023, p. 3) encourages universities to design assignments that minimise the potential of cheating through platforms such…

How GPT is driving the next generation of NLP chatbots

Adding a Natural Language Interface to Your Application Moreover, chatbots have a high handling capacity which allows simultaneous conversations with multiple users (38), and are instantly available…

New Theory Suggests Chatbots Can Understand Text

What Is Conversational AI? Examples And Platforms The advanced natural language processing techniques used in ChatGPT allow the model to generate contextually nuanced, creative, and imaginative text….

OpenAI announces new version of AI language model that fuels ChatGPT

OpenAI says new model GPT-4 is more creative and less likely to invent facts ChatGPT Aschenbrenner goes into lots of detail about geopolitics, security, energy use, and…

The Best AI Product Design Tools for Small Businesses 2024

Top Chatbot UX Tips and Best Practices for 2024 Also, such errors have been shown to reduce trust and acceptance of agents (Blascovich and McCall, 2013; Wang…

ChatGPT and Generative AI in Insurance: Reality, Hype, What’s Next, and How to Prepare

Generative AI And Intermixing Of Client-Therapist Human-AI Relationships In Mental Health Therapy That’s the back-and-forth of this evolving and quite sobering matter. Let’s look at what happens…